Are you a trading company or a manufactory?
Hong Guan Machinery is the manufacturer which has 2 factories. The taiwan factory is focused on the major spare parts making and new technology development. The china factory is used for machine assemble and test.
Do you provide turnkey project?
Yes, we can provide whole line machines, from A to Z.
Do you provide customized service?
Yes, we can. Also we can provide our experience and professional skills to customers as the reference.
What's your guarantee or the warranty of the quality if we buy your machines?
We can do 1 year or 2 year or more, that can be discussed.
What's your delivery days?
From 30 - 150 days depend on the quantity of the order.
How to test machine before delivery?
We ask customer to delivery the bottle and cap to test the machines.
How about the Packaging details?
We use wooden case for packing. And also each wooden case, we will make a list for show what we packed.
When can i get engineers from you?
Before shipping, we will discuss the details. Normally, when the water, electricity and compressed air of the customer side is ok, then we will arrange.
How to install my machines when it arrives?
We can guide customers to connect, and also we make the remarks on the machine to connect easily. Also, we will send engineer to come to install, commission and train.
How long time for installation?
5 - 60 days depends on the quantity of the machines.
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Are you a trading company or a manufactory? | Clear Answers About Our Machinery, Services, and Support
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